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Watch with Closed Captions

  • ~ minute read

Because of our filter technology, full movie subtitles or closed captions, are not a simple feature to implement. Since our filters are completely customizable, it's not as simple as just having a closed caption overlay like other viewing services. However, we are able to offer basic functionality and will continue to improve this feature!

 

Filters and Closed Captions 

Please be aware that, unlike our filters, we don't have humans creating the closed caption filters (view Who creates the filters for VidAngel? to learn more), so the accuracy of the filters on closed captions is limited. 

What does this mean for you? Well, visual filters work the same, skipping the scenes you don't want to see. Ideally, filtered words are omitted from the caption, however, some filtered words in the captions may be missed and some things are not currently filterable at all. To be clear, your selected filters should always still mute the audio, but that may not be reflected in the captions. If that creates concerns, we get it, and recommend you don't watch with closed captions. However, if that's not a realistic option for you, please know that we will continue to evolve this feature to make it more consistent and accurate.

 

cc_3.png

 

How to turn on CC

Turning on CC will be a little different for each device. Here's how: 

WEBSITE:

  1. Click the Subtitles icon (next to the gear) on the bottom right corner of the movie player.

    CC_website_icon.png

  2. Click the "English" toggle button. 

    NOTE: If you have questions about watching in a different language or using foreign subtitles go HERE.

    CC_website.png


  3. If you'd like to adjust the look of the subtitles, click the Settings icon (the gear).

    CC_website_settings1.png


  4. Click "Options" next to Subtitle.

  5. You'll be presented with the player's subtitle display options.

    CC_website_settings2.png

MOBILE APP:

  1. Tap the screen to bring up the player controls.
  2. Tap the "CC" button in the top right corner. 
    When it's blue this means the Closed Captions is turned on.

    mobile_CC_closed_captions.png

CC_off_and_on.png

 NOTE: Captions will not work when casting from the mobile app to a Samsung TV, Fire TV, or an older Chromecast.

 

APPLE TV:

  1. Swipe down on the remote to access the Captions options. 
  2. Select "English".
    (See Can I watch in a different language or with foreign subtitles?)

Apple_tv_cc.png

FIRE TV & ANDROID/GOOGLE TV:

  1. Click on the remote to access the Movie Player controls.
  2. Select the "CC" button in the top right corner.
    When it's blue this means the Closed Captions is turned on.

Fire_and_Android_TV_CC_closed_captions.png

CC_off_and_on.png

 

Are captions not working?

  • As mentioned above, captions will not work when casting to a Samsung TV, Fire TV, or an older Chromecast.

  • We do not yet have Closed Captions for Apple TV+ content. We're working on it!

  • Closed captions will not work with movies and TV shows that were brought in under our old technology. 
    Some of you may remember our buy-sellback model. Titles that were brought onto VidAngel during that time are not able to support closed captions. However, we are actively going through our catalog and getting those movies and shows updated so that they can also support this great feature.
    This means if that title does not have the 'CC' button, it is one that needs to be updated. If it would be amazing for you to watch that title with closed captions, please just let us know! Our support team will pass on your request to our Content Team, so they know which older titles to prioritize for updating. You can reach out to Support with your request HERE. 

 

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