Why am I getting the error, "The VidAngel Browser Extension was unable to connect to [service]. Please enable your extension permissions and try again."?
The default settings of the web extension allow it to read data on the streaming service sites, but if, when you installed the extension, you denied permissions, that could cause this error. You will need to allow access.
Here is how to do that with each web browser:
CHROME
- Click the Extensions icon (puzzle piece).
- Click the three dots next to the VidAngel extension.
- Select "Manage extension".
- Make sure the toggle button is active next to all the streaming service sites.
- Go back to VidAngel.com and attempt to connect again.
FIREFOX
- Click the Extensions icon (puzzle piece).
- Click the gear icon next to the VidAngel extension.
- Select "Manage Extension".
- Select the "Permissions" tab.
- Make sure the extension is Enabled by confirming the toggle button is blue.
- Make sure there is a checkmark next to all the streaming service sites.