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  2. PROBLEMS WATCHING

PROBLEMS WATCHING

TROUBLE ACCESSING

  • Troubleshooting Guide
  • I Can't Log In
  • I'm getting a Network Error
  • Stuck on an Internal Server error
  • A video says I still need to subscribe

TROUBLE CONNECTING TO STREAMING SERVICES

  • Services won't connect
  • Services keep disconnecting
  • Amazon subscription Channels won't connect
  • Amazon Channel's Paramount+ won't connect
  • Movies Anywhere movies are not working

TROUBLE PLAYING SHOWS

  • Refresh the Connection
  • Amazon Video rental or purchase is not working
  • Error: Cannot watch this offer on Freevee
  • Error: Check Your Account - linked account does not have access
  • Error: Provider blocked video
  • Error: Need to rent or purchase
See all 13 articles

TROUBLE CASTING

  • Can't cast from an Android to Fire TV
  • Can't cast to Fire TV or Firestick
  • Can't cast to Samsung Smart TV
  • Can't cast to Chromecast
  • Can't cast (Airplay) to Apple TV
  • Can't Cast From My iPhone or iPad
See all 7 articles

TROUBLE WHILE WATCHING

  • Show is buffering
  • Problems on Fire TV
  • Problems on Android TV
  • Problems on Apple TV
  • Problems on the website
  • Send us a computer error screenshot
See all 9 articles
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