VidAngel links to various Amazon streaming service channels, such as STARZ, Paramount+, PBS Masterpiece, BritBox, AMC+, etc. All of these Amazon channels to which you're subscribed will link at the same time on VidAngel. However, if Amazon Freevee and Amazon Video Rent/Buy services show as linked to VidAngel, but not your other Amazon subscription channels to which you're subscribed (Prime, Paramount+, etc.) then here are a few things to try and look into:
- You may just need to relink your Amazon account to VidAngel
- You will need to confirm if the streaming service is through an Amazon Channels subscription
- You can check if you're using the correct Amazon account and account type
- Are you trying to watch on a Roku? If so, confirm the subscription does not include ads
| NOTE: The information in this article is specific for additional Amazon subscription channels that will not link to VidAngel. If no Amazon channels or other streaming services will not link at all, please check out: Streaming Services Will Not Link to VidAngel |
Relink your Amazon account
On VidAngel, all your Amazon Channel streaming services link at the same time, so you will want to unlink and then relink your Amazon account with VidAngel when you add or upgrade an Amazon Channel streaming service. If needed, go to LINK STREAMING SERVICES.
Confirm the service is through Amazon Prime
If your subscription to STARZ, Paramount+, etc. is not through Amazon Channels on your Prime account, it cannot be linked to VidAngel.
To check if you have that service through Amazon, go here: Your Memberships & Subscriptions. Make sure the "View" dropdown menu selected is "Available with Prime".
You will need to see the Prime logo next to the service and the messaging, "This subscription uses your Prime membership payment method" is under the Payment method section.
Check your Amazon account
Using the wrong account
It's not uncommon to have multiple Amazon accounts in a household. Your Amazon Channel subscriptions may be under a different Amazon account than the one you linked to VidAngel. So, ensure you're using the correct Amazon account with VidAngel.
Using an incompatible account type
Are you using a "Friends and Family" Amazon account (where you aren't the account owner, but it's been shared with you through the Prime Sharing Program) or a Business account? If so, VidAngel does not currently work well with these types of accounts and you may not link.
Roku: Confirm the subscription does not include ads
Roku has some unique requirements for streaming service plans with ads/commercials. This means that Amazon Freevee, Prime with Ads, Amazon Paramount+ Essential, and Amazon AMC+ with ads (and Peacock Premium) will not be available on the VidAngel Roku app. To view content from these service plans on your Roku, you will need to have an ad-free subscription.
All other VidAngel-compatible devices can view content from these ad-based subscription plans. Only the Roku app has this restriction.
You can view and change your Amazon Channel subscriptions here: Amazon Account & Settings: Channels. Make sure you're in the "Channels" section and scroll down to "Your Channels".