Why won't all my Amazon subscriptions link to VidAngel?
If your Amazon service is displaying as linked to VidAngel (indicated by a checkmark), but some of your Amazon add-on channels are not (indicated by no checkmark), you're in the right place!
When you link Amazon to VidAngel, you may notice circles next to individual Amazon services like "Prime Video," "Amazon Rent/Buy," and Amazon Add-Channel subscriptions (STARZ, Paramount+, etc.). These circles are NOT buttons you click to select services.
Here's what they mean:
- Empty circle (○) = Service is available through an Amazon account but not yet linked to VidAngel
- Blue checkmark (✓) = Service is successfully linked to VidAngel
To link Amazon services, you only need to:
- Click the toggle switch next to "Amazon"
- Sign in to your Amazon account
- ALL your Amazon services and add-on channels will automatically link together You cannot select individual Amazon services to link—they all link as a package when you connect your Amazon account to VidAngel.
VidAngel links to streaming channels like STARZ, Paramount+, PBS Masterpiece, BritBox, AMC+, and more through Amazon's add-on Channels. Amazon provides add-on channel subscriptions to allow you to watch more streaming content all through Amazon and manage your subscriptions in one place. This is different from subscribing to these services directly.
If you're subscribed to any of these channels through Amazon, VidAngel will link them all at once when you link your Amazon account. However, if only Amazon Video Rent/Buy is linked to VidAngel but your other Amazon channels (like Paramount+, STARZ, etc.) are not, below will be some things to check and try.
The information in this article is specific to linking additional Amazon subscription channels to VidAngel. If none of your Amazon, or other streaming services, will link, please check out: Streaming Services Will Not Link to VidAngel
On VidAngel, all your Amazon Channel streaming services link at the same time. So when you add or upgrade an Amazon Channel streaming service, you will want to unlink and then relink your Amazon account with VidAngel to refresh the connection, and then we can detect the change.
If needed, go to LINK STREAMING SERVICES.
Important: When you see empty circles (○) next to Amazon services, this doesn't mean you need to click them. These are indicators, not buttons. Simply relink your Amazon account using the toggle, and all relevant circles will update to blue checkmarks (✓) automatically.
If your subscription to AMC+, BritBox, Hallmark+, MGM+, PBS Masterpiece, or STARZ is not through Amazon Prime Video Channels on your Prime account, it cannot be linked to VidAngel.
Paramount+ can be linked to VidAngel via both Amazon Prime add-on channels or a direct subscription. Go here to find out more: Differences between Paramount+ (standalone) vs. Amazon Paramount+
To check if you have that service through Amazon, go here: Your Memberships & Subscriptions. Make sure the "View" dropdown menu near the top-left, selected is "Available with Prime".
You will need to see the Prime Video Channels text under the service name. If it does not have this, but instead states that channel was subscribed via a different method (e.g. the Amazon App store), then that subscription will not be able to link to VidAngel. It must be via Amazon Prime Video Channels.
It's not uncommon to have multiple Amazon accounts in a household. Your Amazon Channel subscriptions may be under a different Amazon account from the one you linked to VidAngel. So, ensure you're using the correct Amazon account with VidAngel.
If you need help linking to a different Amazon account, you can find instructions for that here: Refresh the Connection
Content from these Amazon service plans will not play on the VidAngel Roku app or while casting:
- Prime with Ads
- Amazon Paramount+ Essential
- Amazon AMC+ with ads
Roku
Roku has some specific requirements when it comes to ad-based streaming services that we can’t fulfill as an add-on service.
Casting
Currently, VidAngel doesn’t support casting for content with ads.
| IMPORTANT: Additionally, even with an ad-free plan, some titles might not work with casting due to pre-roll ads. These are short promotions or logos that play before the video (common with Paramount+ Originals and some AMC+ titles). Unfortunately, VidAngel currently can’t cast content with pre-roll ads, even if the plan is ad-free. They seem harmless, but they’re like a tiny splinter in VidAngel’s perfect setup. |
To watch these Amazon Channels on Roku or with casting (with limitations), you’ll need to upgrade to the ad-free plans. Another option is to use VidAngel on a different device (only Roku or casting has these ad limitations). We think it’s worth it! It’s like getting upgraded to first class, but for streaming.
How to know if your Amazon Channel is ad-free
Please be aware that Amazon has stated that even if you upgrade your Prime to ad-free, this does not impact possible ads on your other Amazon Channels, such as Paramount+ and AMC+. These channels need to be upgraded separately to ad-free.
You can view and change your Amazon Channel subscriptions here: Amazon Account & Settings: Channels.
You can also view your Amazon Channel Subscriptions on the Prime Video app on your mobile (Not the Amazon shopping app):
- Select your profile icon in the upper-right corner
- Select Settings (gear icon) in the upper-right corner
- Select "Prime and subscriptions"
- Scroll down to view your different Amazon Channel subscriptions
Do you use a "Friends and Family" Amazon account or a shared Business account through the Prime Sharing Program? We support these accounts, but keep in mind that rentals and ad-free upgrades are not shared.
For example, if Person A has an Amazon account with a Prime membership, they can share Prime benefits like streaming with others in their household (e.g., Person B, Person C) at no extra cost. However, if Person A rents a movie or upgrades to ad-free streaming, those extras won’t be shared with B or C. Each person would need to pay separately for rentals or the ad-free upgrade.