Why am I getting an error when trying to rent/purchase a show on my mobile device?
The errors "Prime Video doesn't support your web browser" or "This video is unavailable to watch on this device." are coming from Amazon.
What to do
Amazon appears to have an issue with certain devices or web browsers using their mobile app. To get around this error on your mobile device, you'll need to exit the VidAngel app and not use the Amazon mobile app but go directly to www.amazon.com on a web browser instead to rent or purchase your movie.
Be sure to log into the same Amazon account that is connected to VidAngel. Complete the rent/purchase of the movie (make sure to get the theatrical version) and then refresh your VidAngel mobile app to continue watching your show.
Still having trouble?
If you're still having trouble after you rent/buy the show, please check out: Amazon Video rental or purchase is not working